Kwilt Terms of Service

1. Acceptance of Terms

By using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.

If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

2. Key definitions

• App: the Kwilt mobile app.
• Local-first: your Arcs/Goals/Activities and profile live on-device by default; some features call cloud services.
• Kwilt account: an identity from our authentication provider (Sign in with Apple/Google).
• Shared goal: a goal with memberships; supports invite links and a “signals-only” default.
• Signals-only: check-ins + lightweight reactions/cheers by default; activity titles/notes are not shared unless explicitly enabled.
• AI proxy: the server endpoint the App uses to call LLM providers with quotas/limits.

3. Description of the Services

Kwilt is a personal planning and coaching support tool. The App helps you organize your life with Arcs, Goals, and Activities, reminders/notifications, and (if you choose) optional collaboration and optional AI-assisted coaching.

The App is local-first: core workspace data is stored on your device by default. Certain features (for example, signing in, shared goals, attachments uploads, AI coaching, analytics, and subscription entitlement checks) may use cloud services. See the Privacy Policy for details.

We may add, remove, or change features over time. Some features may be labeled beta, preview, or early access and may change or be discontinued.

4. Eligibility

The Services are not directed to children under 13, and you may not use the Services if you are under 13. If you are between 13 and 18 (or the age of majority where you live), you may use the Services only with the consent of a parent or legal guardian.

5. Accounts and authentication (optional, feature-gated)

You can use core local-first functionality without creating a Kwilt account. A Kwilt account may be required to use certain features, such as joining or sharing a shared goal, uploading attachments, or using cloud-based AI coaching.

If you sign in, we currently support Sign in with Apple and Google via a third-party authentication provider. We may keep you signed in on your device to make the Services easier to use.

Logging out disconnects the cloud identity on this device, but does not automatically delete your local data. If the App offers an “Erase local data” option, you can use it for shared-device privacy. You can also remove local data by uninstalling the App.

6. User content: ownership, license, and responsibility

The App may store and process user-generated content, such as Arc/Goal/Activity titles, descriptions, notes, steps, tags, schedules, coaching context text, shared-goal check-ins and reactions (when implemented), and attachments (photos/videos/documents/audio recordings) when enabled.

You own your user content, subject to third-party rights. You grant Kwilt a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and share your user content solely to operate and improve the Services, including sharing content with members of a shared goal when you explicitly enable sharing controls.

You are responsible for your user content. You represent that you have the rights needed to upload, share, and grant the license above, including any rights required for attachments and any content you share with other members.

7. AI features: limits, disclaimers, and acceptable use

The App may include AI-assisted coaching flows. When you use AI features, the App may send user-provided text and relevant context (including derived summaries) to the AI proxy, which then calls an LLM provider to generate responses.

No professional advice. Kwilt is not a medical, mental health, legal, or financial service, and AI outputs are not professional advice.

Accuracy and reliance. AI can be incorrect or incomplete. You are responsible for decisions you make, and you should use your judgment and seek qualified advice where appropriate.

You agree not to (and not to assist others to):

• Use AI features for unlawful purposes or to violate others’ rights or privacy.
• Use AI features to harass, abuse, or target others, or to generate illegal or harmful content.
• Attempt to extract secrets, bypass safety measures, or abuse quotas/rate limits.
• Reverse engineer, scrape, or misuse the AI proxy or related systems.

We may enforce free/pro quotas, daily limits, and other guardrails. If you exceed limits or misuse AI features, we may throttle, temporarily block, suspend, or terminate access to AI features or the Services.

We may change AI models and providers over time without notice, including to improve quality, safety, cost, or availability.

8. Collaboration: shared goals, invites, and member conduct

Shared goals allow multiple members to participate in a goal. Shared goals may support invite links. You are responsible for how you share invite links, and anyone with an invite link may be able to request or obtain access to the shared goal experience.

Shared goals are “signals-only” by default: membership, check-ins, and lightweight reactions/cheers may be visible to members, while activity titles/notes (and attachments) are not shared unless you explicitly enable sharing controls.

You agree to participate respectfully. Do not harass, doxx, or share others’ information without permission. If abuse is detected, we may disable collaboration features, remove content, or restrict accounts.

Members may be able to leave shared goals. If the App supports owners/admins, they may be able to remove members and revoke invites.

9. Attachments (photos/videos/audio/documents)

If attachments are available, access to device capabilities (for example, photo library and microphone) is permission-based and controlled by your operating system settings.

If you initiate an upload while signed in, attachments may be uploaded to cloud storage and access is controlled by authentication and server-side authorization.

If the App provides a “share with goal members” toggle (or similar), enabling it may make an attachment accessible to members of that shared goal, and it may remain accessible until unshared or deleted (subject to backups and caching).

10. Notifications

The App may use local notifications to provide reminders and nudges. Notifications are best-effort and can be disabled by you in your device settings. Notification content may include user-entered text (for example, activity or goal titles). We are not responsible for missed or delayed notifications due to device settings, operating system behavior, connectivity, or battery optimizations.

11. Calendar export

The App may let you export a calendar file (for example, an .ics file). This is export-only (not full calendar sync) unless and until we offer a separate sync feature. You control where you share or import the .ics file, and third-party calendar providers are governed by their own terms and policies.

12. Subscriptions, billing, and trials

Kwilt may offer free and paid tiers (for example, Kwilt Pro and/or a “Pro Tools Trial”), which may unlock higher limits or additional features (such as scheduling tools, attachments, or collaboration features).

Purchases are processed by Apple through the App Store. We may use a subscription platform provider to manage entitlements. Cancellation and refunds are governed by Apple’s policies. Restores may be supported.

Auto-renewal. If you start a subscription, it will typically auto-renew until cancelled in your App Store subscription settings. If you start a free trial, your subscription may convert to a paid subscription unless you cancel before the trial ends, as described in the purchase flow.

Changes and availability. We may change the features included in free and paid tiers over time. If we materially change subscription features, we will provide notice as appropriate (including via the App or App Store listing).

Entitlements may be verified with cloud services. If you are offline, we may rely on your last-known entitlement for a limited time; you are responsible for reconnecting periodically for billing verification.

13. Safety and emergencies

The Services are not designed for emergencies. If you think you may be in danger or need immediate help, contact emergency services or a qualified professional.

14. Reports and content moderation

If you believe another user is violating these Terms (including harassment or misuse of shared goals), you can contact us at support@kwilt.app. We may investigate and take action, including restricting access to collaboration features, removing or disabling access to content, or suspending accounts, where appropriate.

15. Intellectual property

The Services (including the App, branding, design, and content we provide) are owned by Kwilt or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Services except as permitted by law or with our written permission.

16. Takedowns (DMCA or local law equivalent)

If you believe content hosted by Kwilt infringes your copyright (or other intellectual property rights), please contact our designated agent at support@kwilt.app with sufficient information for us to investigate and respond, including: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the material you claim is infringing and information reasonably sufficient to locate it; (c) your contact information; (d) a statement that you have a good faith belief the use is not authorized; and (e) a statement under penalty of perjury that the information is accurate and that you are the owner or authorized to act on the owner’s behalf. We may remove or disable access to content as required by law and may terminate repeat infringers where applicable.

If you believe content was removed in error, you may send a counter-notice with sufficient information for us to evaluate and process it consistent with applicable law.

17. Apple App Store and third-party beneficiary terms (iOS)

If you download the App from Apple’s App Store, you acknowledge that these Terms are between you and Kwilt, not Apple. Apple has no obligation to furnish any maintenance and support services with respect to the App. To the extent permitted by law, Apple will have no warranty obligations with respect to the App, and any claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the App to conform to any warranty will be governed by these Terms and applicable law.

Apple is a third-party beneficiary of these Terms with respect to the App, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Third-party services and links

The Services may rely on or link to third-party services (for example, platform providers, identity providers, authentication and cloud infrastructure providers, LLM providers, analytics providers, and subscription providers). We do not control third-party services and are not responsible for their content, policies, availability, or security. Your use of third-party services is at your own risk and subject to their terms.

19. Availability, changes, and termination

The Services may be modified or discontinued at any time. We may suspend or terminate your access to the Services if you violate these Terms, if required by law, or to protect the security and integrity of the Services.

20. Disclaimer of warranties

To the fullest extent permitted by law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that reminders, collaboration, AI features, or invite flows will always work across all devices, networks, or operating system versions.

21. Limitation of liability

To the fullest extent permitted by law, Kwilt will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of (or inability to use) the Services.

22. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Kwilt from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your misuse of the Services, your user content, or your violation of these Terms.

23. Dispute resolution

Informal resolution. Before filing a formal claim, you agree to contact us at support@kwilt.app and provide a brief description of the issue and your contact information. We’ll try to resolve disputes informally.

Binding arbitration and class action waiver. To the fullest extent permitted by law, you and Kwilt agree that any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be resolved by binding arbitration on an individual basis, and not in a class, consolidated, or representative action. You and Kwilt each waive the right to a jury trial.

Administrator and rules. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms.

Small claims and other exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive or other equitable relief in court to prevent actual or threatened infringement or misappropriation of intellectual property or to enforce confidentiality obligations.

Location and format. Unless you and Kwilt agree otherwise, arbitration will take place in Salt Lake County, Utah. If your claim is for USD $10,000 or less, you may choose whether the arbitration will be conducted in person, by phone, or by videoconference, subject to the AAA rules.

Fees. The AAA rules will govern payment of filing and arbitration fees, and Kwilt will pay fees as required by the AAA rules and applicable law.

Opt-out. You may opt out of this arbitration agreement by emailing support@kwilt.app within 30 days of first accepting these Terms with the subject line “Arbitration Opt-Out” and providing (1) your name and (2) the email address associated with your Kwilt account (if any). If you opt out, you and Kwilt agree that disputes will be resolved in court as described below.

Venue if arbitration does not apply. If the arbitration agreement above is found unenforceable or does not apply to a particular dispute, you and Kwilt agree to exclusive jurisdiction and venue in the state or federal courts located in Salt Lake County, Utah, and you waive any objection to that venue (except where prohibited by law).

24. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and may provide additional notice as appropriate. By continuing to use the Services after changes become effective, you agree to the revised Terms.

25. Governing law

These Terms and any dispute arising out of or relating to the Services will be governed by the laws of the State of Utah, without regard to conflict of law principles.

26. Contact

Questions about these Terms? Email support@kwilt.app.